Guest Post: The Case for Charging for Volunteer Services

Sara Jones was my first nonprofit board mentor. She excels in helping those in the nonprofit sector think about the financial and strategic consequences of their decisions. When I told her I was investigating nonprofit consulting and thinking of doing some projects for free, she made her case for always charging something for professional services. The organization will treat you more professionally, and you will act in a more professional manner, she argued. But I'll let her speak for herself:

Okay so I was asked to be a guest blogger and to speak about theories around the value of contribution and what is an appropriate “billable rate.” At first I was stumped as to what to write and was then advised if all else failed, talk about how to rent a flat bed and drive a truck that goes psshhhh when you step on the brakes. Personally, if you ever get the opportunity to drive a big rig its worth it and I guarantee you will never quickly pull in front of any truck ever again in your life. Lets get back on track with the original idea: your personal billable rate and how do you derive that number.

When I was first struggling with how much do I charge as a consultant, I was advised to do some research in my field and then charge a “number that made me a little uncomfortable.” To this day I still employ this formula. I continue to test and refine my theory but I think it works for most situations. Now, I am not saying price yourself so outside of reasonable that you seem ridiculous. It’s personal. Probably, there is a number that is comfortable and well within your ability to get paid such a number. Then there is the number that is just a touch higher. For example, if you are used to getting say $60 an hour, your next client go for $75-$100. Lets me just say this—even if you are just starting out never ever ever charge nothing or a cut rate. It says something about how you value yourself and how you value your work. Sure, inexperience is one thing so charge a rate that is still a little uncomfortable but it always will be north of zero.

Charging a rate that makes you feel uncomfortable also sends a message not only to your client (that you have value, worth and deserve and expect to be paid well), but also reinforces a message to yourself. For most, this uncomfortable feeling is just the sort of motivating force we need to step into and act the part. In other words, it creates a door that once you walk through you align yourself and your work product with this rate. Once you put it out there it becomes true. And pretty soon that rate will feel comfortable and then I say take it up again.

Let me know how it works for you. From my limited sample set so far my theory seems to hold---what do I know? I’m learning too.

Have fun,Sara Jones
Guest blogger, general contractor, wannabe truck driver and business consultant

My Crusade to Prevent People from Applying to Law School (And Why I Might Be Wrong)

While waiting in line for preschool registration, I heard one mom mention to another, "I had a dream last night that I applied to Stanford Law School."  "Don't do it!" I interrupted before it registered that I didn't know these women and that they weren't talking to me.

When someone asks my advice about attending law school or even mentions the idea within earshot, I immediately start thinking about the people I know who intended to have interesting jobs (writers, politicians, activists) and joined corporate law firms instead.

The people I talk to about law school are usually young and intent on changing the world or at least making it a little better.  It's too easy to take the path of least resistance and work for a law firm, I argue.  The debt burden will pressure you to take the highest paying job, not the one you're most passionate about, I cajole.  The horror of hours and hours of document review, I exclaim.

But, I think it might be time to revise my stance.  First, the easy and seductive path to a law firm - sign up for an on-campus interview, fly to an exciting city for an interview, wine and dine all summer at the firm's expense, accept a job with a six-figure salary - is disappearing, if not gone.  Second, my opinion of what lawyers do is overly influenced by my friends and my experience as junior and mid-level law firm associates.  Many lawyer friends have moved on from the positions to interesting government work at Department of Justice, US Trade Representative, and the FCC, meaningful work in the nonprofit sector, and some are even reinventing the idea of law firms.

The other argument that I sometimes undervalue is the extent to which a law degree, especially from an elite institution, serves as a certification or stamp of approval.  Everyone knows that Barack Obama went to Harvard Law School and served as President of the Harvard Law Review.  Closer to home, I've seen this stamp of approval substitute for close scrutiny or at least create a positive presumption many times in my volunteer experience: That board candidate, she went to Harvard Business School - Say no more!; That mom making root beer floats, she went to Yale Law school - a collective gasp!;  That job applicant that went to MIT - maybe we should look at her application more carefully.

If a person's goal is to change the world, maybe she should consider a law degree from an elite institution.  The credibility implied from that degree (deserved or not) could open doors and provide opportunities.  Careers are long and most career paths are not linear.  Starting off at a law firm to reduce your debt doesn't mean that you'll be there for the next 20 years.  At the very least, other parents might be a little more respectful as they ask for a second root beer float.

How Can Volunteers Create the Greatest Amount of Social Change?

Before I was a Mom and a community volunteer, I was a public policy major.  As a public policy major, I spent lots of time assessing the costs and benefits of various actions and considering how to derive maximum impact from limited resources.  

Recently, I've been thinking about applying a cost-benefit analysis to my volunteer activities.  In other words, what volunteer activities will allow me to have the greatest possible effect?   Don't get me wrong.  I love community building events like neighborhood picnics and class socials.  These events bring people together, create a sense of connection and community, and set the groundwork for future cooperation.  But I'm thinking about activities that really move the needle forward on social issues.

Take the issue of K-12 education, for example.  Public education in Washington State faces many challenges.  Sometimes the problem seems too big for one person to make much of a difference. One solution is to concentrate on a small project.  Our neighbor's school recently held a hoop-a-thon to raise money to fund a PE and nutrition teacher for next year.  

Another solution is to advocate for change in larger systems and encourage others to do the same.  The results aren't as immediate, but they could have a much larger effect.  If I make cookies for a bake sale, the benefit (say, $1 per cookie) is seen almost immediately.  Advocating for school reform before the school district or the state legislature takes longer to show results, if at all.  Yet, a community mandate to make education funding a priority could result in millions of dollars in money for schools.

The idea of going to Olympia to talk to a legislator or even writing a letter to the editor can seem overwhelming to an individual.  Are there ways to provide smaller opportunities to be involved a la MoveOn.org or MomsRising?  The work of the League of Education Voters and Stand for Children is a good start.

Fun Ideas for Bake Sales or Potlucks

Community volunteers, especially those who are parents, are constantly asked to provide food. With pressure to contribute items to bake sales, class picnics, teacher appreciation events, committee meetings, and board socials, it's enough to make a volunteer run to Costco and stock up on veggie trays and giant muffins.

I'm always on the look out for recipes that are fun, not too expensive and easy to make.  I love the old-fashioned recipes from the midwestern synagogue cookbooks I've collected.  (One favorite: Chocolate-on-a-Ritz.  Spread peanut butter between two Ritz crackers.  Dip in chocolate.)  

Recently, I've been inspired by The Only Bake Sale Cookbook You'll Ever Need by Laurie Goldrich and Pam Abrams.  The first chapter provides 23 variations on Rice Krispie Treats.  I made the S'more Treats with Golden Grahams and chocolate chips for the Madrona Mayfair bake sale, and just made Cheery-Os (pictured above) with Cheerios and Nutella for an upcoming school picnic.

What are your bake sale/potluck survival strategies?

What's in Little S's CD Player, May '09 edition

Birthday parties, lingering colds, and end-of-year activities have kept me from posting recently, but these events have brought new music into Little S's CD player and lots of time to listen.  Here's what we've been listening to recently:

1.  Recess Monkey, Field Trip.  This CD will be officially released on the first day of summer vacation (OK, actually June 9), but we scored an early copy by participating in the Valentine's Day recording session.  It's no secret that Little S and I heart Recess Monkey.  I think Field Trip is the best of the band's five CDs.  The production value is high, the catchy melodies and lyrics will stick in your head, and the band's decision to expand beyond Beatles-influenced songs allows Recess Monkey to showcase its humor and creativity more fully.  Perhaps the highest praise I can give: when Little S was home sick, we listened to this CD more than 10 times a day, and we still continue to enjoy it.  Check out the video for Haven't Got a Pet Yet (a favorite despite my strict no-pet policy).

2.  Brady Rymer, I Found It!  We stumbled upon Brady Rymer while looking around Jitterbug.tv.  Little S feel in love with the video for I Found It! and enjoys the other songs on the CD as well.

3.  Lunch Monkey, Dizzy.  After hearing great things about Lunch Money on Zooglobble.com, I was excited when Little S received this CD for her birthday.  Little S LOVES this CD and it has been playing endlessly in her bedroom.  It's hard to argue with songs like, A Cookie As Big As My Head.  More important to me, this band is cool AND has a female lead singer.  That didn't seem like a rare combination to me until Little S asked me, "Mom, Why all rock stars are boys?"

4.  Suzuki Violin School, Vol. 1.  Little S recently started Suzuki violin.  I was surprised by the high level of parent involvement required by the Suzuki method.  Little S was surprised by the amount of time she would need to spend listening to Twinkle Variations and Lightly Row.

5.  Reserved for The Not-Its, We Are the Not-Its.  A Seattle band with a female lead singer, a love for nonprofits that support families, children and the arts, and a concert planned with Recess Monkey, Caspar Babypants, and Central Services Board of Education, called Time Out to Rock?  I can't wait to listen to this CD.  

The Girl Effect

Yesterday, President Obama nominated Maria Eitel to head the Corporation for National and Community Service.  Eitel is the president of the Nike Foundation, a foundation with an approach to creating change in the developing world that really resonates with me.

The Nike Foundation focuses on assisting adolescent girls in the developing world, arguing that support to an adolescent girl will create a ripple effect that will benefit the entire community.  They call this approach The Girl Effect.

Check out the cool Girl Effect video:

 

You can find Maria Eitel's blog posts for the Huffington Post here.

National Volunteer Week: Effective Ways to Thank Volunteers

Happy National Volunteer Week!  National Volunteer Week, April 19-25, was created to recognize and thank volunteers. 

Deciding how to thank volunteers can be a challenge.  Sure, I've enjoyed the lavish, thank you parties I've attended.  But, I probably don't need another office plaque.  And I definitely didn't need that flower arrangement that looked like a Charlie Brown Christmas tree.

The best thank yous I've received are personal and related to the work of the organization.  Here are some of thank you's I've enjoyed to most:

Thoughtful thank you notes.   For me, a personalized thank you note that recognizes my contribution means more than a doodad that will collect dust in my office.  Seeing that a busy, nonprofit staff member has taken the time to think through and write out a note that goes beyond a generic thank you, makes me feel appreciated.  

Insider events and experiences.  As a fan of Stanford basketball, one of the best thank you's I've ever received was a behind-the-scenes tour of Maples Pavilion by the Athletic Director.  It was a thrill to have access to this unique person and place.  This type of recognition can be done on a smaller scale as well.  A popular example is organizations that have private events with luncheon speakers immediately before or after the event.

Useful, volunteer-only logo items.  PEPS board members that complete their board terms receive beautiful, personalized vases.  The fact that the vase must be earned provides the recipient with an extra feeling of accomplishment.  I've received other useful logo items including a pencil cup, a bright luggage tag, and cool tote bag.

Mission-related books.  I discovered one of my all-time favorite books, The Art of Possibility, by receiving it as a thank you gift.  This inexpensive book provided a wealth of inspiration and insight that continue to provide value to me.

What makes you feel that your volunteer work is valued and appreciated?